Privacy Policy
This Privacy Policy was last updated and published on November 28, 2024, and became effective on the same date.
BlockWoods Marketing Management Private Ltd. understands that you value your privacy and care about how your information is collected and used. This Privacy Policy explains what information we collect when you use the BlockWoods website, services, and solutions, how we use that information, and how you can manage your data. This Privacy Policy applies to our services, including our website, www.blockwoods.io, and its sub-domains.
We are committed to protecting your privacy and will not use or share your information with anyone except as described in this Privacy Policy. This policy does not apply to information collected through other means (including offline) or from other sources. Terms not defined in this Privacy Policy have the meaning given to them in our Terms of Service.
What Information We Collect
We collect the following types of information when you use our Service/Solutions:
- Personal Information: Information you voluntarily provide, such as your name, email address, phone number, or other contact details, when you fill out forms or contact us through email.
- Non-Personal Information: Technical information such as your IP address, browser type, operating system, and usage data to enhance your experience.
- Cookies and Tracking: We may use cookies and similar technologies to track user activity and preferences for analytical and advertising purposes.
How We Use The Information
We use the information we collect or that you provide to operate, maintain, and deliver the features and functionality of our services/solutions. This includes responding to inquiries, processing transactions, and ensuring a personalized, seamless experience tailored to your needs.
Your information enables us to:
- Provide you with services as outlined in our agreement with you.
- Optimize and improve our offerings, ensuring they meet your expectations.
- Communicate updates about our services, promotions, and important changes.
By providing us with your email address, you agree that we may use it to send you service-related notices, including legally required communications or notifications about features and special offers. If you prefer not to receive marketing-related emails, you can opt-out by contacting us; however, service-related emails essential to your account cannot be opted out of.
We may use your data to analyze trends, enhance website functionality, and ensure the security of our platform. Aggregated, non-personal data may also be used to understand user behavior and improve marketing strategies.
Following the termination or deactivation of your account, we may retain certain information for a commercially reasonable period for backup, archival, audit, or legal purposes. However, this will be done only where the data is accurate, relevant, and aligned with this Privacy Policy. Information shared with other users or posted to public or semi-public areas may remain available indefinitely. We are committed to handling your data responsibly and transparently. All use of your information complies with applicable laws and respects your preferences.
How We Share The Information
We are committed to protecting your privacy and only share your information under specific circumstances to provide and improve our services.
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, delivering services, processing payments, conducting analytics, or marketing. These providers are obligated to keep your information secure and use it only for the purposes we specify.
- Legal Compliance and Protection: Your information may be shared to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of our users, our company, or others. This includes responding to lawful requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. In such cases, we will notify you and ensure your privacy rights are maintained.
- With Your Consent: We may share your information with third parties when you explicitly consent to such sharing. For example, if you authorize integrations with social media platforms or other third-party services.
- Public or Semi-Public Platforms: Any content or information you voluntarily post to public or semi-public areas of our service, such as forums or social media pages, may be visible to other users and the public.
We do not sell your personal information to third parties. Any sharing of data is done responsibly and in compliance with applicable laws and regulations to ensure your information is handled securely.
How We Protect The Information
At BlockWoods, we take the security of your personal information seriously and employ a combination of advanced technologies and best practices to safeguard it. All data you share with us is treated with care and stored in secure environments designed to prevent unauthorized access, misuse, or disclosure.
We utilize encryption protocols to ensure that sensitive data, such as payment information and login credentials, remains secure during transmission and storage. Our servers are housed in facilities equipped with robust physical and electronic safeguards, including firewalls and intrusion detection systems, to minimize vulnerabilities.
Access to your information is strictly limited to authorized personnel and trusted service providers who require it to perform their duties. These individuals are bound by confidentiality agreements and undergo regular training to stay informed about data protection practices.
To maintain the integrity of our systems, we conduct routine monitoring, apply timely updates, and perform security audits to identify and address potential threats. While we strive to protect your data, we encourage you to take an active role in safeguarding your information by using strong passwords and being cautious about sharing sensitive details online.
Despite our efforts, no system is entirely immune to risks. Should a security breach occur, we are committed to notifying affected users promptly and taking the necessary steps to address the issue and prevent future incidents. Your trust is vital to us, and we continuously work to improve our security measures to protect your information in accordance with the highest industry standards.
What Happens If Your Data Is Compromised
In the event that your personal information is compromised, we are committed to addressing the situation promptly and transparently. Our first priority is to assess the nature and scope of the breach to understand what information has been affected and how it occurred. Once we have this information, we will take immediate action to mitigate any potential damage, including securing the affected systems and preventing further unauthorized access.
We will notify affected users as soon as possible, providing details about the breach and offering guidance on what steps you can take to protect yourself. This may include updating passwords, monitoring your accounts, or placing fraud alerts on your personal information. We may also offer assistance, such as credit monitoring services, depending on the severity of the breach and the information involved.
We take these incidents seriously and will cooperate with relevant authorities, such as law enforcement and data protection regulators, to investigate the breach and comply with legal requirements. Our team will work diligently to understand the root cause, improve our security measures, and prevent future incidents.
While we take every possible measure to protect your data, it’s important to remain vigilant. We encourage you to monitor your accounts, report any suspicious activity, and follow the guidance we provide to minimize the risk of harm. Your privacy and security are paramount to us, and we will continue to prioritize these aspects in everything we do.
Your Options for Data Control
We believe in empowering you to have control over your personal information. You have several options to manage how your data is collected, used, and shared. These options are designed to provide you with flexibility and transparency, ensuring that you remain in charge of your privacy preferences.
You can access and update your personal information by contacting us or using the settings provided in our service. If any of your details are incorrect or outdated, you have the right to request corrections to ensure accuracy. Additionally, you can request the deletion of your personal information, subject to any legal or contractual obligations that may require us to retain it.
If you no longer wish to receive marketing or promotional communications, you can opt out at any time by following the instructions in our emails or contacting us directly.
Please note that opting out of marketing communications does not affect service-related messages necessary for the functionality of your account.
We are committed to honoring your preferences and ensuring your data is handled in accordance with your choices and applicable laws. If you have questions about your options for data control, our support team is available to assist you.
Links to Third-Party Websites and Services
Our website and services may contain links to third-party websites, applications, or platforms that operate independently from us. These external services are provided for your convenience and may include integrations, content, or features not directly controlled by us. While we strive to partner with reputable providers, we are not responsible for the privacy practices, security measures, or content of these third-party services.
We encourage you to review the privacy policies and terms of use of any third-party websites or platforms you interact with to understand how they collect, use, and protect your information. Any information you provide to these services is subject to their policies and not this Privacy Policy. Your interactions with these external platforms are at your discretion, and we recommend proceeding with caution when sharing personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new services. Any updates will be posted on this page, with the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Contact Information
If you have any questions about the Privacy Policies, please contact inquire@blockwoods.io or send a mail to:
534-536, Business Village,
Block B, Dubai Economy Building,
Deira Clock Tower, Dubai, UAE,
Zip Code: 187007